RAFL 3434- COCKATIEL- CINNAMON PIED- HATCH 6-04-24
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BIRD AND SMALL ANIMAL WARRANTY 2023
Rhonda’s Aviary guarantees all birds/animals are in good health and disease-free. the warranty on birds/animals applies to the original purchaser only. There is no warranty for respiratory or bacterial infections, problems related to hand feeding by the new owner (we do not sell unweaned animals/birds), or sudden unexplained death. There is no warranty expressed or implied for training, behavior problems, or allergies- either for the bird/animal or for the purchaser of the bird/animal.
The bird/animal is under warranty the entire time it is at Rhonda’s Aviary. We have cared for, fed, and observed it for weeks/months and would not allow it to go home unless we were convinced there were no issues or health problems. Any illness or injury is our responsibility while in our care. You will have the option to wait for the baby to recover completely, transfer your deposit to another bird/animal, or receive a full refund. Your choice.
Once it leaves our care, we cannot be held responsible for accidents, mistakes, poor husbandry, or illness because of a lack of knowledge in care. As a courtesy to our customers, we send home several care sheets. What to do when you take a baby home, what to expect, Common household toxins and dangers, diet, and nutrition. We try to give you the tools to succeed and have a long, enjoyable, healthy life with your new companion animal. We are not responsible if you choose not to read the care sheets.
If something should happen to the bird/animal within the first four days, after you bring it home, you must have a vet determine the cause of death if you feel it was an illness, not an accident.
We only warranty diseases or congenital conditions. Authorize your DVM to discuss the case with Rhonda’s Aviary. If the findings are a legitimate bird disease, Rhonda's Aviary will replace the bird/animal- if possible, or return the money to the customer's account as store credit, or refund the purchase price of the bird/animal, the customer's choice. Rhonda's Aviary is not responsible for any veterinarian costs, or tests you choose to have done.
By putting money down, I am agreeing to the following:
Animals under $500 require a 50% non-refundable deposit.
Animals over $500 require a 25% non-refundable deposit
You must agree to bring the baby back into the store for a weight check on the 4th day after taking it home. If you do not bring the baby in for a well-baby checkup- ANY WARRANTY IS THEN VOID. These are babies that we are sending home with you. You must be willing to bring them in for their well-being. If you are not able to bring the baby in due to a work schedule or living a long distance away, you must send a video and a weight (in grams) to Rhonda's Aviary (on the 4th day) for review. by doing so, we can observe their behavior, and review any weight loss, if any, to determine how the baby is adjusting and whether any action needs to be done to assure the continued good health and well-being of your baby.
We do not warranty your baby starving to death.
Follow OUR care/feeding/cage size instructions, not a Facebook Group. We have 17 years of experience sending BABIES home. It is a different experience than taking an adult bird/animal home. We know what we are doing.
A deposit will hold your baby. The baby must be paid in full by the weaning date. After you have been notified that the baby is ready to go home, you have ONE WEEK to pick up the baby. We will call you, but YOU are responsible for keeping your contact information current and contacting us if you have any changes in your email address, or phone number, do not have a voicemail set up, or if it is full. If you do not return our calls, If we cannot contact you, you will forfeit your deposit and the baby will be available for sale to someone who wants it. If you are checking on or visiting your baby regularly, you will know when it is time to pick up your baby and this will never be an issue.
You have one week to pick up your baby after it is weaned. If you do not pick it up by then, your deposit will be forfeited. You will lose your deposit and the bird/animal will be available for resale.
IF YOU CHANGE YOUR MIND and back out of a sale, and you have already paid for the animal, you will get your money back minus the required deposit percentage.
The deposits are NON-REFUNDABLE AND NON-TRANSFERRABLE. NO EXCEPTIONS. They are NOT STORE CREDIT. It is the penalty for backing out of a sale. By continuing this sale, you are agreeing to these terms. All sales are final. We do not buy animals back if you change your mind. Please be sure of your purchase.
I acknowledge that I have read, understand, and agree to Rhonda’s Aviary Inc. Deposit, Warranty, and Return Policy as stated above.
Customer Signature: __________________________________________